To ensure that item details are always shown expanded on the approver page in the navigation screen
You just need to replace the variable_summary_approval
code block in the approval_summarizer_sc_req_item UI macro with the following.
<g:call function="variable_summary_approval.xml" question_name="${task.sys_id}"
question_help_tag="${smart_description}" sc_req_item="${task.sys_id}"
help_class="${jvar_line_color}"/>
<script>
toggleHelp('${task.sys_id}');
</script>
https://INSTANCE_NAME.service-now.com/sys_ui_macro.do?sys_id=f58f8ff40a0006d40090120a11a09057

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