// ServiceNow

Ensuring item details remain always visible on the Approver page

To ensure that item details are always shown expanded on the approver page in the navigation screen

You just need to replace the variable_summary_approval

code block in the approval_summarizer_sc_req_item UI macro with the following.

<g:call function="variable_summary_approval.xml" question_name="${task.sys_id}"
question_help_tag="${smart_description}" sc_req_item="${task.sys_id}"
help_class="${jvar_line_color}"/>

<script>  
 toggleHelp('${task.sys_id}');
 </script>

 

https://INSTANCE_NAME.service-now.com/sys_ui_macro.do?sys_id=f58f8ff40a0006d40090120a11a09057

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