Adding an email button to the top menu / header enabling the Email Client

To add an email button to the top area in the ServiceNow application, you can follow the steps below.

1. Right-click the form to be configured and select “Configure”->”Dictionary”.
2. Select the record whose “Column name” field is empty.
3. Add the value “Email Client” to the “Attributes” section at the bottom.

1 You can select dictionary on your form

2 you can select non filled column name entry (type is collection)

3 you can select attribute field to Email client

RESULT