// NOTEBOOK

Collected ideas.
Shared solutions.

Notes on software, technology and life in between.

3 POSTS

20 Apr 20231 min read

What is ServiceNow?

What is ServiceNow? ServiceNow is a cloud-based SaaS (Software as a Service) platform that automates enterprise processes and provides an impressive user experience. It enables you to create automated workflows…

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09 Dec 20151 min read

What Is ITIL? (Presentation)

You can find the presentation and report I prepared at school about ITIL in the attachment. CONTENTS What is ITIL? History of ITIL What Are the Objectives of ITIL?…

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16 Jul 20131 min read

What is ITIL?

ITIL (IT Infrastructure Library – IT Infrastructure Library), is a series of detailed and structured best-practice examples for managing IT services. ITIL was developed at the end of the 80s…

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Collected ideas.Shared solutions.

What is ServiceNow?

What Is ITIL? (Presentation)

What is ITIL?

Collected ideas.
Shared solutions.